FREQUENTLY ASKED QUESTIONS



Q: What is PATREON?
A : Patreon is a membership platform that allows creators to offer exclusive content and benefits to their members in exchange for a monthly subscription.

Q : If I subscribe, what will I receive?
A: Depending on the level you choose, you will have access to my brushes, my PSD files, my process videos, articles on technical tips, conceptual tips and professional tips to develop your artistic career and style.
Different third parties offer different levels of access to content.


Q: What is a third party?
A : Third parties are subscription levels, each with a price and access to specific content. When you subscribe to a tier, you get access to the content included in that tier.

Q: How many tiers do you have and what do you offer in each of them?
A: My Patreon has 4 tiers, each offering different levels of access to content:

Tier #1) Dawn's Awakening – €3/month:
You’ll get access to all articles revealing my tips and secrets to improve in art, as well as early access to my artworks.
(Access to the last 6 months or current year)


Tier #2) Zenith Ascent★ – €8/month:
You’ll get access to Photoshop and HD JPG files, full process videos of my artworks, access to my private Discord, plus everything included in Tier #1.
(Access to the last 6 months)


Tier #3) Twilight Master – €25/month:
You’ll get access to all of my Patreon resources since its creation, as well as everything from Tiers #1 and #2.


Tier #4) Star Legend – €40/month:
Similar to Tier #3 – Twilight Master, this is currently an extra support level for my most passionate supporters.



Q: Where can I find the detailed content for each level?
A: Visit the Patreon catalogue for each year's content:
https://gimochen.myportfolio.com/

Q: What content will I have access to after I subscribe and for how long?
A: By subscribing, you will have access to Articles from the last 3 months plus the current month (4 in total), articles are available to all contributors and video processes and PSDs are reserved for contributors above Tier #2.
Access to content from previous years or previous months is available to contributors in Tiers #4 and #5.

Q: How can I access your content, brushes, videos, etc.?
A: By subscribing, you will gain access to the articles from the past 6 months (or the current year). Articles are available to all contributors, while process videos and PSD files are reserved for contributors above Tier 1.
Access to content older than 6 months is available for contributors at Tiers 3 and 4.

Q: How often will I be charged?
A: You will be invoiced when you join, and then monthly on the same date.

Q: What software do you use to create your work?
A: Adobe Photoshop

Q: Do the brushes work with Procreate?
A: Yes, they do.

Q: How often do you post on Patreon?
A: I usually post once a week or, more rarely, once every two weeks.

Q: Do you talk about the process in the videos?
A: In general, yes, but not on the whole process, I only speak when it's necessary to comment on actions/techniques requiring understanding in order to share my working method. (speak FR and sub english for the moment)

Q : Can I change category or cancel my subscription at any time? 
A: Yes, you can easily change your level or cancel your subscription at any time via your Patreon account settings. Just keep in mind that any changes you make will take effect in the next billing cycle.

Q: Can I upgrade to more content mid-month?
A: Yes, you can upgrade your tier at any time during the month. When you upgrade, you will be billed for the difference between your current tier and the new tier, and you will have immediate access to the additional content offered by the higher tier.

Q: If I register during the month, will I still have access to that month's content?
A: Yes, if you sign up in the middle of the month, you will still have access to all the content published during that month, as long as your subscription is active.

Q: How can I download and use your brushes in my drawing software?
A : Once you have subscribed to the appropriate level, you will receive a link to download the brushes. Once downloaded, you can import the brushes into your design software, following the software's specific instructions for importing brushes.

Q: Which studios have you worked for and for how long?
A: I've been working in the video game and film industry for 12 years.
My main clients have been/are Ubisoft USA, Activision Blizzard, Endroad, Pretty simple etc.

Q : You're a professional artist but are you also a teacher?
A : Absolutely, I've been teaching for over 10 years in art schools training future video game/animation artists. I taught at New3dge and I'm currently teaching at Gobelins Paris. They are considered to be the best schools in their sector. 


Q: Do you have any content beyond Patreon?
A : Absolutely, I've been

Q: Can I request specific content or tutorials on particular subjects?
A: Yes, I’ve launched my own training program. My experience as a concept artist and teacher has allowed me to design a program aligned with today’s industry standards.
However, I only take a limited number of students to ensure personalized feedback. Other professional artists and instructors also support me in this venture.
If you are interested, feel free to contact me via DM for more information.


Q: Do you interact directly with subscribers, for example during Q&A sessions, livestreams or chats on Discord?
A: Yes, I enjoy interacting with my subscribers and value their input. I have a Discord group where members can join and interact with me and other members, and I also organise challenges there.
I also stream on Twitch and usually let people know the day/time of the lives via Discord or Instagram. Lives are held on Wednesdays.

Q: Do you offer individual mentoring or critique services to your clients?
A: Yes, if you'd like to book a mentoring slot with me, you can send me a PM via discord or instagram. I'll then share my rates and availability with you to arrange a booking. After booking, the session will take place on Discord where I'll be able to debrief your work, give you exercises and all this supported by the goals you're trying to achieve.

Q: Are there any exclusive rewards for long-term customers?
A: I really appreciate the support of long-standing contributors and may occasionally offer exclusive rewards or bonuses to those who have been with me for an extended period. Keep an eye on the Patreon updates for any announcements related to these rewards. 

Q: Do you sell prints?
A: Not yet, but that should happen in 2024, so keep an eye out!


Q: What is "DUNST"?
A: It's the name of my independent video game that I'm developing with three other people for PC and Nintendo Switch.
It's a Rogue Like/RPG with an art direction that brings together Darksiders and Hayao Miyazaki. I'll be sharing exclusive information about the progress of production soon. We're currently finalising the prototype.





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